![]() 2, etc.), though those generally come without regularity. Occasionally, Google also releases point updates (.1. Major Android versions are generally released once per year (though it wasn't always like this), with monthly security updates released in between. Keeping up with the latest version can be a challenge, and you may need a new Android phone to get the latest and greatest version of Android. There are a lot of different versions, and many of them are still running on devices today. If these steps don’t work for you, contact the developer directly.Android can be confusing. Tip: Not all games automatically save your progress. Re-open the game and sign in to the correct account.If this account doesn't match the account that you were using before, go back and tap More Sign out.On the 'Achievements' or 'Leaderboards' screen, to see which account you’re using, at the top, tap your profile image.In step 3, select the game in place of Google Play Games mobile app. ![]() If you can't find Achievements or Leaderboards, follow the steps to clear storage below.If it uses Google Play Games mobile app, open the game and find the 'Achievements' or 'Leaderboards' screen.At the bottom, look for 'Uses Google Play Games mobile app'. Under the preview images, tap Read more.Search for the game and open its detail page.On your Android phone or tablet, open the Play Store app.If your game is missing your progress, check if your game is using Google Play Games mobile app, and make sure that you're signed in to the correct account. ![]()
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